Staff Notice Board W38/24

If you are working please make sure you keep an ear out for the door bell.
If you let someone in, it is your responsibility to attend to them.
- If they are a Member please ask why they did not check in, with their toggle or the GymMaster app.
  - If their toggle or app did work find out why, and solve the poroblem.
  - If they don’t have let them know they can purchase a toggle or download the app.
- If they are not a member, find out how you can assist them,
  - Check them in for their free trial & explain what to do next.
  - If they have not signed up for a free trial, get them to do so on their phone, if they don’t have a phone use the gym iPad.
  - Or answer any questions they may have.
Last week I had a phone call from someone wanting to do their free trial class, at first they could not get access, then the person (a gym member I beleive) that let them in told them there was no one there to help them. At this time I had two staff rostered on shift and only one teaching class. Please do your best to not let this typ of situation happen. I am happy for staff to train when working but customers MUST come first and be assisted correctly.

Staff are not to park in the customer car park when they are working, it is for customers.
Staff are not to park in other business car parks when working or on site as customers.
It is ok for staff park on the common property along the side of unit 1 under the trees, as long as;
- You do not block the glass door from being used,
- You do not park and part of your car over the concrete,
- You fully understand that this is not a legal car park, and you could get a ticket from BCC,
- You park there at your own risk, of damage to your car and yourself,
- You understand that the Body Corporate, SASSOM, and myself are in no way responsible for anything that may happen by you parking there.
- You leave enough room for car doors to be opened,
If anyone has a problem with you parking there you are;
- Polite to them,
- Tell them you work at unit 3,
- They can contact myself if they have a problem.

Don’t pressure kids to move into adults classes, some are just not confident enough and will fell like they are no longer welcome in the kids classes.
Generally kids can go into adults classes when they turn 15yo, exceptions can be made for younger but please talk to me first
Don’t ask them to move up unless they are about to turn 17yo, and even then tread carefully, and talk to me first.
Let them come to you and ask when they can move into adults classes. This is a big sign that they feel ready.

When considering time off please refer to the below list to see if anyone else has already booked time away.
I need notice to find replacements for your shifts, the more notice the better.
- September:
  - Billy 1st – 28th
  - Kay 6th – 30th
  - Steffan 16th – 22nd
  - Dean 23rd – 27th