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Staff Notice Board W34/22

  • Our Free Trials have been on the increase again, Please make sure:
    • You make new people feel welcome,
    • Answer any and all questions they have,
    • Check them into GymMaster (this is important, as it starts the email chain),
    • Instructors, make sure they are partnered up with someone suitable,
    • You take the time to talk to them after the class:
      • Ask how they went,
      • Encourage them to try more classes
      • Make sure they know how to join, and if they indicate they would like to join get them signed up, issue their toggle and take their photo.
  • If you notice someone does not have a pic on GymMaster please take one and update their profile.

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